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Talk to Real Tax Experts and File for Free in 2021 With Xpert Assist℠

Tax Filing Tax Refunds Taxes

It’s everyone’s favorite time of year — tax filing season.

A smiling man in a white shirt sitting on his desk & wearing headphones

Let’s be real, nobody likes doing their taxes. That’s precisely why many taxpayers opt to pay a tax professional to file their tax forms rather than doing it themselves. Online tax services may be convenient, but many people prefer to have an expert prepare their returns for peace of mind.

So what if we said you could easily prepare and file online yourself and then add a service to have a qualified tax expert available to look over your federal tax return and answer all your questions … included for free?

Sound too good to be true? Think again!

This year, we’re setting ourselves apart from the rest by offering TaxAct® Xpert Assist at no extra charge for a limited time.1

Here’s what you’ll get when this free tax service is added to your TaxAct return:

1. Advice from real CPAs and other tax experts

Professional tax help without the high price tag? Check.

With Xpert Assist℠, you can e-file online with confidence thanks to free assistance from real tax experts. Starting Jan. 17, our team of CPAs, EAs, attorneys, and other tax specialists will be standing by to answer your tax questions seven days a week, no matter how big or small. Our regular customer care hours of operation during this time frame are as follows:

  • Monday through Friday: 8 a.m. to 9 p.m. (CT)
  • Saturday and Sunday: 9 a.m. to 6 p.m. (CT)

These professionals have in the tax industry. You can rest easy knowing they are here to tackle your complicated tax questions and are committed to helping you find tax credits and deductions you qualify for to help you secure your maximum tax refund.

2. Quick and easy to use

Online tax assistance without the hassle? Check.

Filing with Xpert Assist℠ means you can choose how much help you need and when. If you have a question or need some reassurance in the middle of filing your return, you can use our “Ask an Expert” feature to connect with a professional and quickly get the answers you need. It’s as easy as clicking the Xpert Assist℠ icon, entering your question, and scheduling a phone call with one of our tax pros, who will get you the answer you need to file confidently.

In addition, you can opt to have one of our tax specialists look over portions of your completed return for accuracy before filing. It’s a simple process — you will connect live with one of our online experts to have them answer questions related to your completed tax return in minutes.2

3. Extra peace of mind

The promise of free professional tax help at my fingertips? Check.

It doesn’t matter if you’re a tax newbie or a seasoned tax filer — it’s nice to know you have immediate access to qualified online CPAs or other tax experts if you run into any questions or tricky tax situations while filling out your return with our online tax program.

It doesn’t matter how many questions you have. We’ve got the answers you need as often as you need them at no extra cost.

Even if you’re 100 percent confident in filing your income tax return, we know navigating all the 2021 tax year changes due to COVID-19 can be tricky. It’s nice to know the experts have your back just in case you have a question about the new Child Tax Credit or another new tax change!

4. Online tax help added at no additional cost

One of the best deals I’m going to find this tax season? Check!

Why pay a premium for professional tax help when you can have a CPA or other tax expert personally answer your questions and then quickly review your return for free?

If you’re looking to get the most out of filing returns while still securing your guaranteed maximum refund,* you don’t have to look any further than Xpert Assist℠.

What are you waiting for?

While tax preparation may not be your idea of a good time, it doesn’t have to be a nightmare either. Try TaxAct® Xpert Assist for free right now, knowing the experts are just a click away if you need some guidance.

Your tax questions, answered by tax professionals, for free? It doesn’t get much better than that.

 

*Read more about the TaxAct Maximum Refund and $100K Accuracy Guarantees
1Offer for Free TaxAct® Xpert Assist may expire at any time without notice. Xpert Assist is available as an added service to certain users of TaxAct’s online, consumer prepared 1040 product. Service hours limited to designated scheduling times and by expert availability. Some tax topics or situations may not be included as part of this service. View full TaxAct Xpert Assist Terms and Conditions here
2Return review is broad, does not extend to source documents and not intended to be comprehensive; Xpert Assist is available to address specific questions raised by the customer.
Price paid is determined at the time of filing and is subject to change. All TaxAct offers, products and services are subject to applicable terms and conditions.
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