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One-on-one tax help for tough questions

Tax Filing Tax Planning Taxes

TaxAct makes it easy to do your own taxes. But sometimes, such as when you have unexpected changes to your finances or questions about new tax laws, you might want a little extra help without shelling out for an accountant.

A smiling woman with brown hair and wearing a blue button-up shirt sits in an office.

That’s where TaxAct’s Xpert Help comes in. Xpert Help bridges the gap between do-it-yourself tax software and tax professionals. This gives you the ability to do your own taxes from the comfort of your home with support from a team of tax professionals.   As with any TaxAct product, it comes backed by a $100,000 Accuracy Guarantee.

What is Xpert Help?

Xpert Help is an add-on service for TaxAct products. It provides unlimited, on-demand help from certified public Accountants (CPAs), enrolled agents (EAs), and tax specialists. Xpert Help covers both federal and state taxes for comprehensive coverage of a wide range of tax situations.

Whatever your tax concern, our tax professionals will be able to provide a solution, as well as clarity about why you’re paying or receiving the amount you are. Xpert Help can be used as much or as little as you need it, with no limits to the number of times you speak with our tax experts. With an average of 8+ years of experience, our experts can provide the answers to even the most complicated tax questions.

Xpert Help is available seven days a week, with extended hours on many important tax dates. Simply call Xpert Help and they’ll guide you through whatever questions and concerns you have. Whether you need help in the moment or want to schedule a callback, Xpert Help will be ready to assist.

Who Can Get Xpert Help?

Xpert Help is available with all TaxAct products. That includes TaxAct Free, which allows you to file a free federal tax return. You can activate Xpert Help at any point during the filing process, whether you’re just starting your return or have questions even after you’ve filed.

How Do I Get Xpert Help?

Connecting with a tax professional via Xpert Help is easy. Simply select any TaxAct product with Xpert Help or add it anytime after you have started your tax return. You can then call Xpert Help or contact them online to be connected to a CPA, EA, or tax professional. There’s even an option to share your screen for an extra level of guidance.

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