At TaxAct, we believe in pricing transparency. Our goal is to ensure every customer knows upfront what they’ll pay to file their taxes.
One important way we make that happen is by offering a Price Lock Guarantee on any of our online tax filing products.
To help you better understand how it works, here are the top three things to know.
1. This guarantee is not available everywhere.
We pride ourselves on being one of the only major online tax software providers to offer a Price Lock Guarantee.
As a company, we’re committed to moving away from the bait and switch tactics many of our competitors use. We don’t like hidden fees or obscure upgrades. And we certainly don’t think you should start your income tax return based on the promise of one price – only to find you have to pay more when you file later.
That’s why we let you lock in your price and keep that price regardless of how much time you need to complete and file your return.
2. Your “locked” price will never change.
Our Price Lock Guarantee works exactly as it sounds – and it doesn’t matter which of our online products you choose.
The price listed at the time you start your return will be the price you pay for that product when you file – even if that ends up being three months later.
We understand your life is busy. And sometimes you don’t get to finish what you started when you want to. That’s true when it comes to finishing your taxes too.
Even if you have the best intention of finishing your return in one fell swoop, sometimes something unexpected pulls you away – or maybe you realize you’re still waiting to receive important tax documents.
Whatever the case, we don’t think you should pay higher prices just because you wait a little while before you file.
With TaxAct Online, whenever you’re ready to sign back in, the price will look exactly the same as the day you registered.
We like to keep things simple – even in a world where most things aren’t.
3. Free is free.
The Price Lock Guarantee extends to every online product – even if your price is $0.
If you choose our Free Online Edition and start your return at the beginning of tax season, but don’t finish until closer to the filing deadline, you’ll still pay nothing to e-file and print your simple federal and state tax returns.
As long as you lock in free by starting your online return, you’ll stay free.
Does it get any better than that?